Wednesday, August 7, 2019

FIGURED OUT THE ALARM

I calmed down and called the alarm company again today.  I got a very nice customer service person who was a problem solver.  She helped me figure out that both alarms were from the same place.  It turns out that Happi is setting off the alarm.  The sensor is near the stairs and I guess when Happi goes up the stairs when I am not home it seems that she is bigger and a bigger presence than she actually is because she is going up the stairs.  If you don't understand think of it this way: if you stand at the top of the stairs and look at a child at the bottom of the stairs and they look little but as they walk up the stairs they get bigger.  Well, a sensor doesn't know that a dog is a dog, all it knows is that something is getting bigger and coming closer.

So the way to fix it is to move the sensor to another location where Happi coming up the stairs will not set it off.  Much easier fix and one that makes more sense than "just don't set the alarm".

Until tomorrow...

No comments:

Post a Comment

Would love to hear what you have to say!