Have you ever had a misunderstanding with someone that you didn't realize was a misunderstanding right away? I had one tonight. Someone asked me for something that I am sure they thought would be a certain affirmative. I said no. The other person got very upset. I was really surprised the person got so upset. I didn't know how to respond so I waited to answer. While I waited I began to get angry/frustrated.
I responded and the other person got more upset and there was more miscommunication. I decided that it was best to stop communicating and let everyone calm down.
Sometimes it is best to let everyone take a breath and a minute before anyone says something they can't take back.